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BT Merchandising
Email CRM, Kanban & helpdesk Live

email-insight

The email CRM with a native Kanban board, helpdesk and AI — manage relationships right inside your inbox.

The only tool with a native email Kanban board and integrated ticketing.

At a glance
Pillar
Software & AI
Category
Email CRM, Kanban & helpdesk
Status
Live
Type
B2B SaaS
Languages
23
Security
ISO 27001 · GDPR
Starts at
€14.95/month
email-insight — Email CRM, Kanban & helpdesk

email-insight unites email, tasks, CRM and helpdesk in a single workspace. At its core is a native email Kanban board that syncs bidirectionally with Outlook — complemented by ticketing, AI relationship intelligence and writing assistance. Instead of switching between five tools, teams manage their relationships in one place.

The challenge

Relationships get lost across too many tools.

Email here, CRM there, tasks and tickets elsewhere: context is lost, follow-ups are forgotten, and no one has the full picture of a customer relationship.

Our solution

One board for every relationship.

email-insight puts emails onto a Kanban board, links them with CRM context and tickets, and lets AI think along. All in your inbox, synced bidirectionally with Outlook — no tool switching.

Capabilities

Everything for professional relationship management.

Email, CRM, tasks and helpdesk — united in one intelligent workspace.

01

Native email Kanban board

Organise emails as cards on a board — synced bidirectionally with Outlook. Nothing slips through.

02

Integrated helpdesk

Requests become tickets, clearly assigned and trackable — in the same tool as your email.

03

AI relationship intelligence

The AI reads sentiment and flags when a relationship is about to turn — before it’s too late.

04

Smart Compose

AI writing assistance for faster, sharper replies — the final approval stays with you.

05

CRM with pipeline

Deals, quotes and pipeline right next to the conversation — including contact enrichment.

06

Daily & meeting briefings

Automatic summaries prepare your day and your meetings.

Fewer tools, more relationship.

Live
in production use
23
languages supported
ISO 27001
certified, GDPR-compliant
Berlin
Made in Berlin, DE servers

Who email-insight is for

  • Sales and business development teams
  • Account and customer management
  • Support and helpdesk teams
  • Executives and leadership
  • Freelancers and small teams
  • Anyone who runs relationships over email
FAQ

Frequently asked questions

What makes email-insight unique? +

It’s the only tool with a native email Kanban board plus integrated ticketing — email, CRM, tasks and helpdesk in one workspace.

Does it work with Outlook? +

Yes. The Kanban board syncs bidirectionally with Outlook, so emails and cards are always up to date.

What about privacy and security? +

email-insight is ISO 27001-certified, GDPR-compliant and runs on German servers — made in Berlin.

Can I try it without commitment? +

Yes, there’s a free trial — no credit card required.

Software & AI

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End five tools for one relationship.

Try email-insight for free or book a short demo.